Shipping Policy

 


Australian Delivery

Every restful night begins with a seamless Pure Earth International experience, starting with our delivery process. We promptly prepare your order for its journey to you within 48 hours of payment confirmation. Whether dispatched through the trusted hands of Australia Post, or another courier partner, we do our best to ensure that your path to natural comfort is quick and efficient. The shipping fees, carefully calculated at checkout, are the final step before you unwrap the comfort of Pure Earth International.

International Delivery

All orders are shipped from Australia so please allow some extra days for shipping.

For international customers, we're excited to bring our natural comfort to your doorstep. However, to ensure we provide you with the most accurate shipping rates, please contact us at info@pureearthinternational.com. Our team will assist you with personalised shipping information tailored to your location.

Please note that international shipping rates do not include potential local taxes or duty fees. These additional charges, as determined by your country's policies, are the responsibility of the recipient.

Duties & Taxes

  • Local Levies: Your local customs duties, foreign taxes, or other fees will be determined by your own government and are not included in your Pure Earth International purchase.

  • The Responsibility of Refusal: If you choose not to accept to pay the duties and taxes, it is your responsibility to arrange for the item’s return to Pure Earth International in order to receive a refund.

  • Local Regulations: We advise contacting your local customs office directly to receive the most accurate information on taxes, duties, and regulations.

Order Journey

From the moment your order leaves Pure Earth International, you'll be in the loop. We'll send an email with a tracking number, allowing you to witness each step your order takes on its way to enhance your sleep.

We're here for you at Pure Earth International, ready to send a slice of comfort to wherever you call home.